Eugene Wei on how the metrics-driven culture of tech companies creates a bias toward visible work over important work - and why the best engineers learn to resist this.
“Eugene names something everyone in tech feels but can't articulate. The pressure to make work 'visible' warps what work gets done. The section on infrastructure engineers is spot-on.”
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This is why the best infrastructure work gets undervalued. Nobody sees the outage that didn't happen. The migration that went smoothly is invisible. But a flashy feature launch gets a company-wide email.